Greater Manchester Combined Authority
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Accessibility statement

For the Greater Manchester Combined Authority (GMCA) charity tipping permit service.

Using this service

GMCA runs this service. We want as many people as possible to be able to use it. For example, you should be able to:

  • change colours using the light and dark themes, or your browser settings
  • zoom in up to 400% without the text spilling off the screen
  • get from the start of a page to the end using just a keyboard
  • use the service with speech recognition software
  • listen to the service using a screen reader

We have also made the text as easy to understand as we can.

The standard we aim for

We built this service to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AAA. This is the highest level. It means strong colour contrast, large buttons and links, and a clear outline on whatever you have selected with the keyboard.

How accessible this service is

We tested every page of this service in October 2026, in both colour themes and on small and large screens. We fixed the problems we found.

We know some parts are not yet fully accessible:

  • the permit and Duty of Care note PDFs may not work well with screen readers
  • some older application records may hold information in formats we no longer use
  • the charity permit terms and conditions use legal wording that some people may find hard to read

If any of these stops you using the service, contact us and we will help.

What to do if you cannot use parts of this service

You may need information in a different format, such as an accessible PDF, large print, easy read or audio. Or you may need help to apply. If so, contact the Waste and Resources team:

We will reply within 10 working days.

Reporting accessibility problems with this service

We are always trying to make this service easier to use.

Have you found a problem that is not on this page? Or do you think we are not meeting the rules on accessibility? Email GMWaste@greatermanchester-ca.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) makes sure public bodies follow the accessibility rules. The rules are the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Are you unhappy with how we answered your complaint? Contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

We wrote this statement on 14 October 2026. We updated it on 16 October 2026, after testing every page. We will review it at least once a year.